Clinic scheduling with WhatsApp booking
WhatsApp booking for patients. Clear schedule for your clinic.
Let patients book, reschedule, and cancel through your connected WhatsApp number. Give reception and doctors one workspace to manage appointments, offer cancelled slots, and follow visits from arrival to checkout.
For solo practices and multi-doctor clinic teams. WhatsApp booking requires a connected clinic account and messaging setup.
The work your front desk does every day, in one place
Patients handle routine bookings on WhatsApp. Your team handles the rest from a shared schedule.
Offer cancelled slots to waiting patients
Find suitable patients on the staff-managed waitlist and send time-limited offers.
See which appointments a change affects
Review affected bookings before approving doctor leave or changing clinic availability.
Follow the visit through the clinic
See who has arrived, who is being seen, and which visits still need an outcome.
Keep family appointments separate
Link guardians and dependants while keeping each patient's record and appointment history separate.
Booking and changes on WhatsApp
Once WhatsApp is connected, patients book, reschedule, or cancel in the chat, with no app to download.
Reminders when you turn them on
Send appointment reminders from your connected WhatsApp number, following each patient's messaging preferences.
Get your clinic ready for bookings
Setting up your workspace and activating WhatsApp are separate steps, so your team can start preparing right away.
- Step 01
Create the clinic workspace
Add your clinic details, timezone, and booking rules.
- Step 02
Add doctors, services, and hours
Set each doctor's services, appointment lengths, and working hours.
- Step 03
Invite your staff
Give reception, doctors, and managers the access their role needs.
- Step 04
Connect WhatsApp
Link your clinic number and complete the required messaging setup.
You can configure your clinic before WhatsApp is ready. WhatsApp activation depends on your account setup and required approvals.
Pick the plan that fits your doctors
Plans are based on active doctor profiles. Staff accounts do not use a doctor slot unless that person also has an active doctor profile.
- Solo PracticeOne active doctor profile, for independent practices.
- Clinic TeamFive active doctor profiles, for multi-doctor teams.
- Enterprise NetworkFor hospitals and medium to large clinics: custom branding and scheduled backups, arranged with our sales team.
Solo Practice includes one active doctor profile; Clinic Team includes five. Additional doctor seats are available.
Compare plans and pricesFAQ
Questions clinics ask us
Everything you need to know before getting started.
Patients message your clinic number and choose options from WhatsApp reply buttons and list messages. WAdoc checks real availability and confirms the appointment in the chat.
No. Patients book inside WhatsApp, so there is nothing for them to download and no account to create.
Yes. Add each doctor with their own services, working hours, and availability, and patients pick the doctor they want.
Yes. Patients can reschedule or cancel from the conversation, and your schedule updates automatically.
Yes. Staff can add a private, read-only calendar subscription to Google Calendar. It shows the WAdoc schedule but does not sync changes back, and updates appear when the calendar app refreshes.
Yes. Each service has its own duration, and you can define working hours, breaks, and buffers.
Yes, when reminders are enabled. WAdoc sends them from your connected WhatsApp number and respects each patient's language and opt-out preferences.
You can configure your clinic before WhatsApp is ready. WhatsApp activation depends on your account setup and required approvals, so the timing varies. If your clinic already uses the WhatsApp Business API, you may have some of that setup done.
No. WAdoc keeps administrative patient records for scheduling and clinic operations, such as contact details and appointment history. It does not store clinical notes as an electronic health record.
Get started today
Ready to set up your clinic?
Create your workspace, add your doctors and hours, and connect WhatsApp when your account is ready.
- No app download for patients on WhatsApp
- Role-based staff access
