Know what needs attention today
See today's appointments, recent changes, and visits that still need an outcome in one view.
Reception can prepare for the next arrival and follow up before an unfinished visit is forgotten.
WAdoc features
A calmer clinic day starts with a clearer schedule.
WAdoc brings appointments, staff coordination, and patient communication into one workspace. Your team stays on top of the day, while patients get a simple way to manage their visits through WhatsApp.
These everyday tools are included with every paid plan. Access follows each person's staff role. WhatsApp booking requires a connected WhatsApp account and the clinic's consent settings. Optional help and document modules must be enabled before use.
A normal appointment
How a visit moves through WAdoc
- 01
Book
The patient books on WhatsApp, or reception books a free slot in the calendar.
- 02
Remind
If reminders are enabled, the patient gets the visit details on WhatsApp beforehand.
- 03
Arrive
Reception checks the patient in, and the doctor can see who is waiting.
- 04
Complete
Staff record the start, checkout, and outcome, so no visit is left open.
When plans change
These are separate situations, not steps in every appointment.
- A patient cancelsFind suitable patients on the waitlist and send a time-limited offer for the free slot.
- A doctor requests leaveSee the future appointments it would affect before you approve it.
- The clinic closes for a dayReview the affected bookings before you change clinic availability.
Scheduling and the visit day
Keep every appointment moving.
Give reception, doctors, and managers the same view of today's schedule. Changes are easy to spot, and unfinished visits do not slip through the cracks.
View the schedule your way
Move between day, week, month, and agenda views without losing context.
Doctors can focus on today while reception plans the week ahead.
Find the right opening quickly
Search available times by doctor and service, preview the booking, and prevent overlaps.
Every suggestion respects working hours and the time needed for the service.
Handle changes with confidence
Confirm, reschedule, cancel, or reopen an appointment while keeping its notes and change history together.
Staff can see what changed and who made the update.
Follow each visit through the clinic
Record arrival, check-in, start, checkout, completion, and no-show outcomes.
Your team can tell who is waiting, who is with the doctor, and which visits still need attention.
Plan working hours and closures
Set doctor schedules and see which appointments a clinic or doctor closure would affect.
Review the impact before changing the calendar.
Approve leave with the schedule in view
Staff can request time off, and managers can review the affected appointments before deciding.
Future bookings stay visible throughout the approval process.
Turn cancellations into new bookings
Keep a staff-managed waitlist, find suitable patients, and send offers with a clear expiry time.
Accepted offers pass through the same availability checks as any other booking.
Patients, doctors, and services
Find the right person, service, or detail faster.
Keep the administrative information behind each appointment organized, searchable, and clear for the staff who need it.
WAdoc stores administrative patient records for scheduling and clinic operations. It is not an electronic health record and does not store clinical notes as one.
A useful patient directory
Keep contact details, appointment history, and administrative records in one place.
Staff can find a returning patient before creating a booking.
Families and shared contact details
Record guardians, dependants, and shared phone numbers without merging different people into one record.
Each patient keeps a separate identity and appointment history.
Fewer duplicate patient entries
Add record identifiers and review possible matches before creating a new patient.
Staff can check whether the person is already in the clinic directory.
Doctors and services in one catalog
Maintain doctor profiles, services, appointment lengths, and optional prices.
Staff can offer the right service and duration for the selected doctor.
Clean daily lists, preserved history
Archive or restore patients, doctors, and services, and use searchable tags to keep records organized.
Inactive entries leave everyday lists without losing their history.
Communication
Make routine appointment changes easier for everyone.
Let patients manage bookings through a familiar WhatsApp conversation, while your team handles internal coordination inside the clinic workspace.
Team messaging is for internal clinic communication. WAdoc does not provide a human-operated patient inbox.
Booking through WhatsApp
Once the clinic's WhatsApp connection and consent settings are enabled, patients can book, reschedule, or cancel in a conversation.
A routine change can be completed without a call to reception.
Timely confirmations and reminders
Send appointment updates and reminders through the clinic's connected WhatsApp number.
Patients get the practical details they need before their visit.
Consent and delivery controls
Respect language and opt-out preferences, then review delivery and retry activity when needed.
If a message fails, staff can see it and choose the right follow-up.
A private space for staff
Message colleagues, share files, and check read status inside the clinic workspace.
Schedule changes stay with the team instead of getting mixed into patient communication.
Announcements that reach the team
Publish clinic announcements and notify staff when work needs their attention.
Leave decisions, invitations, and relevant updates are easier to find.
Visibility, records, and recovery
See what happened and act on it.
Use practical reports, exports, change history, and recovery tools to answer the questions that come up during a clinic day.
Reports for everyday decisions
Review appointment trends by date, status, doctor, and service, together with attendance and waiting-time measures.
Compare busy days, cancellations, and checked-in visits without building a report from scratch.
Your schedule in the tools you already use
Download appointment and report CSV files, or add a private, read-only calendar subscription to your calendar app.
Staff can view the clinic schedule in their usual calendar app.
A clear history of changes
Review appointment updates and administrative activity across the clinic workspace.
See who changed an appointment or setting, and when it happened.
Clinic backups you can inspect
Create a manual snapshot, download it, and preview what a restore would replace.
Staff can understand the impact before restoring clinic data.
Patient data controls
Authorized staff can export a patient's data or apply restriction and erasure workflows.
Privacy requests can be handled from the clinic workspace.
People and business settings
Give each person the access they need.
Keep clinic settings, staff permissions, account security, and billing under the right level of control.
A dedicated workspace for each clinic
Set clinic contacts, timezone, currency, and booking rules, then switch between clinics you belong to.
The selected clinic's schedule and directory stay separate and clear.
Access that follows each role
Invite owners, administrators, receptionists, and doctors, then manage roles or suspend access when needed.
Reception can manage bookings without seeing owner controls.
Account and admin
Supporting tools
- Plan and doctor capacity
- Solo Practice includes one active doctor profile; Clinic Team includes five. Additional doctor seats are available.
- Stronger account security
- Sign in with a password, Google, or passkey, use second-factor controls, and review active sessions.
- Personal account controls
- Update your profile and picture, recover your password, or request and withdraw account deletion.
- An interface in your language
- Choose from seven interface languages and set the appearance you prefer.
- Help and clinic documents
- When enabled, staff can use help articles, support tickets, and clinic documents with private files.
Staff apps
WAdoc staff apps are on the way.
The iOS and Android staff apps are built and being prepared for store submission. Until they are released, the web workspace works in modern desktop, tablet, and mobile browsers.
Coming soon
iPhone
Appointments, updates, and staff notifications in a focused iOS app.
Coming soon
iPad & tablets
A roomier working view for reception desks and staff moving around the clinic.
Coming soon
Android
The essential clinic workflow for Android phones and tablets.
Enterprise extras
Extra control for hospitals and medium to large clinics.
Enterprise agreements can add branding, scheduled backups, managed payments, and organisation sign-in to the features included with every paid plan.
A workspace that carries your brand
Use your clinic's logo and approved interface colors throughout the workspace.
Automatic clinic backups
Set a backup schedule and retention period for each clinic.
Managed payments on WhatsApp
Let patients pay for their visit in the WhatsApp conversation. Availability and terms depend on your contract.
Organisation sign-in and roles
Connect your organisation's SSO or OIDC provider and manage staff access with enterprise-grade roles.
Built for the working clinic day
Make the next appointment easier to manage.
Bring your schedule, staff coordination, and WhatsApp booking into one clear workspace.